Corporate Office
104 East Park Drive
Suite 317
Brentwood, Tennessee 37027
Phone: (615) 371-6661
Fax: (615) 371-6644

Real Clients, Real Experience, Real Success

When a major aerospace contractor needed a way to resolve a significant whistle-blower case, it called SRG consultants. A dispute resolution process, designed specifically for that case, was created, negotiated with the opposing side and implemented. The strategy adopted saved the contractor in excess of $20 million.

When one of the largest hospital organizations sought to equip its internal medical malpractice claims unit with strategic skills in negotiation and mediation advocacy, it chose SRG personnel to create and offer its comprehensive training.

When a highly successful real estate firm faced unprecedented litigation it turned to SRG personnel for strategies to manage it and the environment that created it. SRG consultants strategies helped reduce the legal bill by 500,000 per quarter, prevent most future conflict and position the company to again qualify for liability insurance.

When one of the nation’s largest casualty insurance companies wanted negotiation training for its claims personnel, it previewed the course offered by SRG personnel and then decided to try to duplicate it with an in-house faculty. Months later, it returned to SRG consultants to do the teaching of the course. The company came to recognize that the experience of SRG faculty in practice and adult education was a critical element in the success of the course.
When a federal agency sought help in designing dispute resolution systems for the organized workplace, it asked faculty associated with SRG to lead the project. In bringing together experts from around the country, a new approach was created and now a pilot program is underway at a major medical center.

When an international sports apparel and equipment company recognized that its 300-person sales team was confronted with continuing conflict with its customers, it knew it needed something other than another sales course. It turned to SRG personnel to develop and teach negotiation skills that both managed conflict and put the deals together. Its vice-president reported that he saved $300,000 the next day using a strategic negotiation planning tool, which was part of the course.

When a national workers’ compensation insurance company determined that its claims personnel were not as effective in negotiation and claims settlement as they could be, SRG consultants designed and taught a tailored program. The company reported that the first 100 claims personnel trained saved between $4 and $5 million the first year.

When one of the largest technology and media companies wanted a new negotiation “language” for its international sales and marketing personnel, it asked SRG personnel to help. Now, years later, the negotiation course that was introduced has become the language of its sales force and the “most popular training” ever offered at the company.

When an international petroleum and energy company sought a way to bring together its key managers and inside legal counsel, it chose SRG faculty to create a training experience that would provide a common set of conflict management skills and do so in a setting of collaborative learning. The program was offered in its California and Texas locations.

While the list could go on and on, describing scores of companies throughout the United States and abroad, the essence of SRG’s work is clear: helping organizations deal with their most difficult moments through consulting, systems design and professional training.